1) This is the first time I use this kind of machine, is it easy to operate?
There is English manual or guide video that show you how to use machine.
If you still have any question, please contact us by e-mail / skype/ phone /trade manager online service.
2) If machine have any problem after I receive it, how can I do ?
Free parts send to you in machine warranty period.
If the part is less than 0.5KG, we pay the postage.
If it exceeds 0.5KG, you need to pay the postage.
3) MOQ ?
1 set machine, maxed order is also welcomed.
4) How can I buy this machine from you? ( Very easy and flexible !)
A. Consult us about this product on line or by e-mail.
B. Negotiate and confirm the final price , shipping , payment methods and other terms.
C. Send you the proforma invoice and confirm your order.
D. Make the payment according to the method put on proforma invoice.
E. We prepare for your order in terms of the proforma invoice after confirming your full payment.
And 100% quality check before shipping.
F.Send your order by air or by sea.
5)Why choose us ?
A. Gold supplier on Alibaba/Made-in-china and Tradeindia!
B. Best price & Best shipping & Best service !
6) What is normal life of Machine?
If used properly, it is no problem for you to use it in 5-8 years.
7) Which is the nearest port from where you will ship the machine?
8) Is it possible at your end to take trials on few tubes before shipping the machine?
there is no doubt that we will test the machine before shipment.
9) Q:What is the power supply of the machine?
A: The standard power supply in china is 380v 50/60Hz. We also can customized accordingly,after place order, please inform us about this.
10). Q: What information should the customer provide to get an accurate quotation from us?
A: The customer should provide the related technical requirements, drawings, pictures, etc .
11) Q: What is the payment term
A: The payment term is 100% T/T before shipment.
12) Q: What is the delivery time?
A: Normally the delivery time of the machine is 30 working days after receive payment. but we can also adjust it for customer.
13)Q: What is the warranty period of the machine?
A: The warranty period is one year.